Shiji’s ReviewPro & Flexkeeping Integration Drives Efficient Follow-Up

Partnership amongst Flexkeeping and Shiji’s ReviewPro allows hoteliers to follow up on visitor suggestions and requests competently to offer a better guest experience.

21st of April 2022, Barcelona: ReviewPro, a Shiji Team brand name, and Flexkeeping, the lodge team communication and housekeeping software, spouse up in supporting hoteliers to make day-to-working day activity management more efficient and strengthen the guest encounter.

The new integration involving ReviewPro’s Visitor Encounter Platform and the Flexkeeping option delivers a seamless two-way relationship, enabling hoteliers to take pleasure in entire visibility of visitor opinions management up-to-date in real-time on each platforms. Prevalent clientele can now view duties coming from assessments, surveys, and messaging conversations on the ReviewPro system immediately in the Flexkeeping platform. What is a lot more, any updates produced by using either one of the remedies show up on both equally platforms. Entire visibility encourages prompt resolution for guests, and greater visibility of staff KPIs for administration, as nicely as maximization of tech investment for manufacturers.

“The integration with ReviewPro is anything Flexkeeping has been wanting forward to for a extremely extended time. We join and streamline two pieces of operations that are certainly vital to each and every hotel: serious-time guest satisfaction responses with real-time interaction throughout all departments. It is an integration that not only understands the connection between visitor gratification and daily functions, but delivers this connection to the forefront so that hotel administrators can make certain they remain on top rated of it at all occasions.” Luka Berger, CEO at Flexkeeping

“Our intention is to make the everyday living of hoteliers much easier, so they can greater serve their company. A seamless trade of info between their tech platforms is key to improved operations. We are delighted to associate up with Flexkeeping in buy to lessen system switching for our customers, travel personnel performance, and of course enable hoteliers to give even superior service for company.” Michael Kessler, CEO at ReviewPro.

Positive aspects of the ReviewPro and Flexkeeping Integration

As numerous accommodations are digitizing and automating operational processes, integrations are vital to preserving processes simple and consumer-pleasant. Some of the most important positive aspects of the integration involving Shiji’s ReviewPro and Flexkeeping are:

• Unified to-do lists – As an alternative of controlling various to-dos on various platforms, all jobs seem on 1 dashboard, encouraging immediate motion, so no visitor request gets ignored.
• Supports visitor suggestions administration techniques – all guest feed-back that calls for motion will cause an automated scenario development seen on the two platforms.
• Supports visitor messaging approaches – No need to manually log details or check with the visitor for more info, as ReviewPro’s chatbot collects all the guest facts essential to generate a activity and sends it above to the correct office.
• Simplified login administration – info travels seamlessly from a person platform to one more, relieving your group from controlling numerous logins and platforms in their working day-to-day responsibilities.
• Resolution analytics – thanks to the two-way integration amongst Shiji’s ReviewPro and Flexkeeping, the resolution analytics on the ReviewPro platform will replicate proper and up-to-day info.

Shoppers who want to know additional about the ReviewPro and Flexkeeping integration should really contact their account supervisor for much more data.

ABOUT REVIEWPRO

ReviewPro, a Shiji Team brand, offers above a 10 years of encounter and investment decision in innovation to assure we continue on to be the benchmark in the hospitality sector. Our cloud-centered Visitor Practical experience System includes Resort Standing, Guest Surveys, Circumstance Administration, and Messaging Automation. Shiji’s ReviewPro owns the industry-normal on the net reputation score, the Worldwide Evaluation Index™️ (GRI), a propriety algorithm centered on assessment knowledge collected from +175 OTAs and evaluation websites in +45 languages. With about, 60,000 institutions in +150 international locations, Shiji’s ReviewPro features the technology, assistance, and education to empower hoteliers to be better.

For much more details, make sure you visit: www.reviewpro.com

For push contacts: [email protected]

LinkedIn: https://www.linkedin.com/business/reviewpro

ABOUT FLEXKEEPING

Flexkeeping is the most extensive lodge housekeeping and personnel collaboration software package. It automates day-to-day hotel operations from team communication, preventive maintenance, and guest service supply to every day recurring tasks, checklists, and housekeeping schedules, optimizing working day-to-day operations by up to 40%. Flexkeeping is greatest acknowledged for its complete established of housekeeping automation resources, a greatest-in-course consumer interface, and a impressive administration reporting method.

For additional facts you should stop by: www.flexkeeping.com

Linkedin: www.linkedin.com/firm/flexkeeping/

 

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