Two-way integration concerning Shiji’s ReviewPro and SHR maximizes guest comments by reducing complexity.
May perhaps 11, 2022 – Barcelona ReviewPro, a Shiji Group manufacturer, which gives hospitality with the top Guest Encounter Platform, now integrates with Sceptre Hospitality assets (SHR), the hospitality solution dedicated to increasing the visitor working experience and driving revenue together the visitor journey. The integration with Shiji’s ReviewPro aims to enhance and make improvements to guest suggestions management.
The API integration involving SHR’s Maverick technique and ReviewPro’s Visitor Surveys lets frequent consumers to mail automatic surveys using real-time guest info from the hotel’s PMS. Visitor responses been given through the ReviewPro survey feed into the hotel’s CRM many thanks to the integration. This mixture of units signifies that hoteliers attain rapid perception into the visitor experience at different levels of the visitor journey
“This new API integration among the Maverick CRM and ReviewPro’s guest information and reporting methods represents a further really worthwhile addition to the scope and sophistication of our Maverick platform,” claimed Amanda Milam, Integration Supervisor for SHR. “ReviewPro’s survey data is now incredibly valuable to several of our consumers and is their go-to methodology for amassing publish-continue to be guest surveys it will be even much more insightful to them when that facts life organically in the Maverick CRM and is up-to-date in authentic-time.”
“We’re energized to combine with SHR and push much more successful visitor interaction with a seamless guest information collection, and enabling segmentation based on guest responses. This API integration displays how technological know-how companions can work with each other for the reward of all, such as the guest, of course. Easier access to our shared details implies further insights, a lot quicker action, and finally improved visitor activities.” claimed Michael Kessler, CEO at Shiji’s ReviewPro.
Advantages of the SHR and Shiji’s ReviewPro Integration
- True-time updates on remain lists: visitor facts flows instantly concerning the SHR and ReviewPro system by means of API, ensuring continue to be lists on the ReviewPro system are current in true-time without having guide intervention from employees.
- Automate guest responses across the guest journey: ReviewPro’s in-continue to be and article-remain surveys are automatically despatched to visitors, for increased company restoration and visitor satisfaction insights.
- Customized visitor interaction: leverage guest pleasure facts on your CRM to increase visitor profiles and more phase sending lists for additional individualized interaction.
Purchasers who want to know additional about the integration involving Shiji’s ReviewPro and SHR need to speak to their Account Manager.
Sceptre Hospitality Means (SHR) provides solutions for motels to increase visitor satisfaction at each touchpoint – from promoting, scheduling, and on-property encounter – when driving profits each and every move of the way. More than 2,000 resorts around the world count on Windsurfer CRS to enhance their channel combine, Maverick CRM to personalize their guests’ encounters, or Wave RMS to maximize income and profitability. Headquartered in Houston with places of work in Barcelona and Singapore, SHR deploys deeply integrated, cloud-based mostly program constructed in an open, API-initial framework that lessens the charge, time and development work related with connecting programs. Learn more at shr.international.
ReviewPro, a Shiji Team model, features about a decade of experience and expenditure in innovation to ensure we go on to be the benchmark in the hospitality marketplace. Our cloud-dependent Guest Encounter Platform contains Resort Standing, Visitor Surveys, Circumstance Management, and Messaging Automation. Shiji’s ReviewPro owns the sector-conventional online reputation rating, the World-wide Assessment Index™️ (GRI), a propriety algorithm centered on overview info collected from +175 OTAs and evaluate internet sites in +45 languages. With about, 60,000 institutions in +150 nations around the world, Shiji’s ReviewPro offers the technological innovation, aid, and instruction to empower hoteliers to be greater.
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