Helios Hotels increase direct bookings and revenue with one single tool
With idyllic areas, proper by the Mediterranean Sea in Spain, Helios Motels have made a new enjoyable and balanced proposal to give a unique practical experience, all these thanks to a team that strives to the highest every single day to make the keep unforgettable.
Guest expertise is paramount for the group at Helios. Digitising Helios’ procedures making use of SiteMinder’s open up lodge commerce system has been critical to making it possible for the small business to design and style holistic strategies centred close to guaranteeing each and every guest a personalised and frictionless consumer journey, from their initially get hold of with the hotel on the internet, to the second they check out out…and further than.
Increased efficiencies guide to far better overall performance
Thanks to the digitisation and automation of their processes, Helios Resorts now has a seamless workflow that integrates the PMS, scheduling motor and the RMS.
Kris Vanaerschot, Main Professional Officer at Helios Lodges, claims “Our earlier technologies supplier did not supply the likelihood of procedure automation or bi-directional integrations, but because we began using SiteMinder, the seamless relationship that the platform presents to our existing programs has authorized us to automate procedures and keep away from any guide info entry. It’s also aided us boost efficiency throughout the board, for case in point with regards to income management.”
Thanks to SiteMinder, we are now performing a lot much more proficiently. I have seen an improve in immediate bookings, the profits has increased, and it has lessened human mistake. Carrying out my position is now far more pleasant and less difficult. Vanaerschot adds.
Technologies as a driver of guest gratification
By furnishing true-time information and automated alternatives which bypass guide procedures, SiteMinder’s platform has authorized Helios to answer nimbly when new chances and difficulties crop up, such as unexpected and fast changes in the market place that influence bookings, and guest choices and behaviours. In unique, the company underlines SiteMinder’s dynamic prices system as critical to optimising on line sales.
With SiteMinder’s guidance, Helios Inns has managed to maximize good reviews for every single of its 4 one of a kind homes together Spain’s Mediterranean coastline, thereby encouraging loyalty and brand name advocacy. This is just 1 illustration of what terrific accommodation companies can accomplish when empowered by subsequent generation know-how, serving to them satisfy and surpass the expectations of today’s digitally savvy resort company
Retain up the excellent get the job done Helios Accommodations!